Secure & Alert Systems Corp (“Secure & Alert,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to the practices described here.
Information we collect
- Information you provide. Your name, phone number, email address, property address, and any details you share when you request a consultation, fill out a form, or contact us.
- Automatically collected information. Basic technical data such as your browser type, device, and pages visited, gathered through standard website analytics.
- Service information. Information related to the security systems we install, monitor, and service for you.
How we use your information
- To respond to your inquiries and schedule consultations or service.
- To provide, monitor, and support your security system.
- To send you appointment reminders, service updates, and account notifications by phone, email, or text (see our Messaging Terms).
- To improve our website and services, and to comply with legal obligations.
SMS / text messaging
If you opt in to text messages, we use your phone number only to send messages related to your inquiry, appointments, and service. We do not sell or share your opt-in information or phone number with third parties or affiliates for their marketing purposes. Message and data rates may apply. You can opt out at any time by replying STOP. Full details are in our Messaging Terms & Conditions.
How we share information
We share information only as needed to operate our business — for example, with trusted service providers (such as our monitoring center and software platforms) who help us deliver our services, or when required by law. We do not sell your personal information.
Data retention & security
We keep your information only as long as needed for the purposes described here or as required by law, and we use reasonable safeguards to protect it.
Your choices
You may request access to, correction of, or deletion of your personal information by contacting us using the details below. You may opt out of marketing communications at any time.
Contact us
Secure & Alert Systems Corp
PO Box 2373, Rocklin, CA 95677
Phone: 888.348.9520 · Email: info@secureandalert.com